Privacy Policy
Last updated: January 7, 2026
1. Introduction
At RealtyAPI.io, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name
- Profile Photo (If used Google or Github for sign in)
2.2 Payment Information
Payment details are collected and processed by Paddle, our payment provider. We do not store your full credit card information on our servers. Paddle handles all payment data in accordance with PCI DSS standards.
2.3 Usage Data
We automatically collect information about your API usage, including:
- API request logs (endpoints called, timestamps)
- Request volume and patterns
- IP addresses
- Error logs for troubleshooting
3. How We Use Your Information
We use your information to:
- Provide and maintain our API services
- Process payments and manage subscriptions
- Send important service updates and notifications
- Respond to support requests
- Improve our services and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing
4.1 Third-Party Services
We share data with trusted third parties who help us operate our business:
- Paddle: Payment processing
- Convex: Database and backend infrastructure
- Vercel: Hosting and deployment
4.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your account information for as long as your account is active. API usage logs are retained for 90 days for operational purposes. Upon account deletion, we will remove your personal data within 7 days, except where retention is required by law.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, contact us at support@realtyapi.io.
8. Cookies
We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies. You can control cookie settings through your browser.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.
10. International Data Transfers
Your data may be processed in countries outside your residence. All of our data centers are located in the United States east region. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. The "Last updated" date at the top indicates when the policy was last revised.
12. Contact Us
For privacy-related questions or concerns, contact us at support@realtyapi.io.
Other Policies
Have questions about our policies? Contact us